Introduction

At AlgarveStop, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This document outlines how we collect, process, and store your data, as well as your rights under the GDPR. By using our website, you agree to the collection and use of your data in accordance with these terms.

1. Data Controller

The data controller responsible for your personal data is:

AlgarveStop
help@algarvestop.com

2. Data We Collect

We collect and process the following types of personal data:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, phone number, and physical address.
• Transaction Data: Details of payments made and received.
• Technical Data: IP address, browser type, and usage data related to your interaction with our website.
• Marketing and Communication Data: Preferences in receiving marketing communications from us and your communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Our Services: To manage your bookings, process payments, and provide customer support.
• To Improve Our Services: To analyze how users interact with our website and improve its functionality.
• To Communicate with You: To send booking confirmations, updates, and marketing communications (if you have opted in).
• To Comply with Legal Obligations: To fulfill our legal and regulatory obligations, such as tax and accounting requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to process your booking).
• Legal Obligation: Processing is necessary to comply with a legal obligation (e.g., maintaining records for tax purposes).
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and preventing fraud.
• Consent: Where you have given explicit consent, such as for receiving marketing communications.

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processors and IT support.
• Legal Authorities: If required by law or to protect our rights, we may share your data with governmental or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any such transfers are conducted in accordance with GDPR requirements, such as by using standard contractual clauses or ensuring the receiving country has adequate data protection laws.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purposes of its processing.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your data in specific situations.
• Right to Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for direct marketing purposes or on grounds related to your particular situation.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before the withdrawal.
• Right to Lodge a Complaint: You can lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide targeted advertisements.

11. Changes to This Policy

We may update these GDPR Terms and Conditions from time to time. Any changes will be posted on this page, and we will notify you of any significant changes via email or through a prominent notice on our website.

12. Contact Information

If you have any questions or concerns about these GDPR Terms and Conditions or your personal data, please contact us at:

AlgarveStop
help@algarvestop.com
+351965731074

By using our website, you acknowledge that you have read, understood, and agree to be bound by these GDPR Terms and Conditions.